Frequently Asked Questions

Zivana Care (Zivanacare) is a global digital health and wellness platform designed for everyone — men, women, and families. It provides fitness tracking, health monitoring, maternal care, medical consultations, and personalised wellness tools, all in one app.

No. While Zivana Care offers robust maternal health features, it is designed for everyone. We provide fitness tracking, men's health tools, general wellness monitoring, and medical consultations for all users regardless of gender.

Zivana Care offers a free tier with essential health tracking features. Premium plans with advanced insights, unlimited consultations, and specialist access are available via monthly or annual subscriptions within the app.

Absolutely. All health data is encrypted at rest and in transit using industry-standard protocols. We never sell your data to advertisers or third parties. Read our full Privacy Policy for details.

Yes. Zivana Care connects you with certified doctors, specialists, midwives, and healthcare professionals for on-demand telemedicine consultations directly within the app.

Yes. Zivana Care is a global platform available worldwide. While our parent company is based in Nigeria, the app and services are designed for users across all regions.

Zivana Care is available on iOS (App Store) and Android (Google Play Store), as well as through our web platform at zivanacare.com.

You can request account deletion through the app settings or by contacting our support team at support@zivanacare.com. We will process your request within 30 days in accordance with applicable data protection laws.

Yes. Zivana Care includes fitness tracking features such as workout logging, goal setting, nutrition monitoring, and personalised wellness insights for all users.

You can reach our support team at support@zivanacare.com or through the in-app help centre. We typically respond within 24 hours.